Free shipping on orders over Rs.3000
Cash on delivery available anywhere in Pakistan
For order and inquiries, please Call/WhatsApp/SMS us at 03301255510 (10am to 5pm, Weekdays, Except Friday.)
Free shipping on orders over Rs.3000
Cash on delivery available anywhere in Pakistan
For order and inquiries, please Call/WhatsApp/SMS us at 03301255510 (10am to 5pm, Weekdays, Except Friday.)
AWA Herb Laboratories is known for its unbeatable customer support service. For us, each and every query is important. We promise that each and every person will receive a personal and individual consultation. All consultations will be provided by Herbalist and expert professionals.
Here are some FAQs which are mostly asked by our customers and website visitors…
Do they require doctor’s recommendation?
No prescription is required before taking any of these products as they are 100% safe and natural.
Can I take herbal products while pregnant or nursing?
We do not recommend taking any of herbal products while pregnant or nursing, unless being satisfactorily consulted with your physician.
How long does it take for herbal products to work?
Herbal products aim to cure not just the symptoms but the ailment itself. Results are long lasting but it will take time for results to show. Remember you are trying to heal organs.
It is generally recommended that herbal medications be taken for a minimum of 3 to 6 months. It is also cost effective to purchase a supply of 3 months or more.
I am taking herbal products for several days, and I still don’t feel anything.
Be patient. Most herbal products and herbal formulas take time to build up in your system and produce the desired effects. Herbal products are similar to nutritious foods, acting to strengthen your body and optimize your health over longer periods of time. While some herbal products produce effects within a few days, most take several weeks to several months of regular use to produce the desired health effects.
This is in contrast to western remedies such as pain relievers, which may relieve a condition within a few hours while doing nothing to address the underlying condition in the body thus giving short term relief. On the other hand, herbal products offer permanent and long-lasting results without any side effects.
Is there any money back guarantee?
We offer a 15 days money back guarantee (you should notice results in the first to second week). If, in the unlikely event, you are unhappy/not satisfied with the results of our products you may return them within 15 days from the purchase date (The 15 days Guarantee will only apply to 3 and 4 months supplements recommended package and best saving package) and we will provide you with a full refund, minus our shipping and handling costs. We will refund all unopened box and up to 1 open box, even if it’s completely empty. You can request a refund via email or you can contact our customer support team by telephone for the same.
Is the product FDA Approved?
All our natural supplements are considered as dietary supplements. The FDA does not approve dietary supplements. FDA approves or disapproves pharmaceutical drugs only.
Who manufactures these remedies?
Our products are manufactured by leading companies of United State of America and People’s Republic of China. They are FDA (federal drug authority) approved.
How do I know that my order has been placed?
Once you’ve placed your order, you will receive an order confirmation call from our team shortly.
How can I pay for my order?
We accept the following payment methods:
Are the prices on the website negotiable?
No, the prices are final and inclusive of all taxes.
What if my desired product is out of stock?
You can set a notification update on that product and we will let you know once it becomes available.
Do you have any retail locations?
Currently we only sell through internet and have no retail locations. All our products, along with detailed product information and descriptions, can only be found online at our website.
How can I buy your products in Pakistan?
We request you to visit www.awaherblab.com to see the products and packages available in Pakistan. Now all Pakistani customers can shop our products from the website and that too in Pakistani currency.
Can I order your products wholesale?
We do offer wholesale discounts to qualified resellers, physicians and herbalists. If you are interested in buying our products for wholesale, please E-Mail us at [email protected]
What is your delivery method?
Method 1: Valuable customer can place their order by making call or by sending SMS and Whatsapp to this number “03301255510“. You’re SMS and Whatsapp should contain your name, product name, package name and your complete address with phone no.
Method 2: Valuable customer can place their order by sending an E-mail to this address [email protected] Your E mail should contain your name, product name, package name and your complete address with your phone no.
When will my order get shipped out?
All orders placed before noon gets shipping out same day.
How long does it take for delivery?
Delivery time is approx. 3 to 4 business working days.
What method of shipping do you use?
We use Courier Service. Delivery time is between 3 to 4 business working days.
How do I get my order?
You will get your order in a discreet package and in a plain brown envelope. We ensure your privacy by disclosing no product information on the envelope.
Where do you deliver to?
We deliver to all cities of Pakistan.
Do you deliver outside Pakistan?
We don’t have a delivery service out of Pakistan as yet, but it is something that we are looking into.
How much does delivery cost?
Delivery for orders above 3,000 PKR is absolutely free of cost! For orders less than 3,000 PKR, delivery charges are 300 PKR.
When can I expect my order to arrive?
All orders are shipped via Registered Air Mail from Pakistan and generally take between 10 to 15 business days for delivery (for International orders).
For delivery of products within Pakistan, it takes approximately 3 to 5 business days.
